Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop
Mature, refined and authentic experience in Chicago’s most vibrant neighborhood at Crowne Plaza Chicago West Loop.
Named due to its location being directly West to Chicago’s business district “The Loop”, this once up and coming corporate and residential district has arrived. Previously known as an industrial area, the West Loop emerged as a food-forward, trendy hot spot with an unmatched local feel that is rich in Chicago authenticity and culture alike. From debuting restaurant concepts by world renowned Chefs, to luxury boutique shopping, to museum and street art experiences, this sought after neighborhood, is mature, refined, and yet comfortably down-to-earth.
Two blocks from the hotel is Randolph Street, coined “Restaurant Row” with a surplus of innovative, foodie-friendly, dining and bar concepts debuting daily. From upscale to innovative, from tasting menus to topas, Randolph street is alive with excitement midweek and year round. Engage with authentic flavors and rich tradition in Chicago's own Greek town, just outside our front door. Catch a concert, a Chicago Bulls or Chicago Blackhawks game at the United Center or take in the sites of the city from Willis Tower, both located less than a mile from the hotel. Jump on the Haymarket brewery bus for a tour of Chicago’s best brew houses or walk down the street to indulge in a day of handmade goods at the Randolph Street Market.
Fulton Market District, located in the heart of the West Loop, is now home to McDonalds International and Google. Edge out of the norm and delight in a unique culinary and art experiences that include an arcade emporium, a team building activation that specializes in boozy punch bowls, a one-of-a-kind international meat shop, a French market and more.
Curate your next Chicago travel experience or meeting at Crowne Plaza Chicago West Loop.
Guest Reviews 4.5 Out of 5 Based on 1,121+ Reviews
CUSTOMER SERVICE IS SUPERB!!!!
The ladies at the front desk, Allison, Amanda, Deprea, Beth, and Jessica, are the most professional and exceptional people I have met in the hotel industry. They go out of their way to accommodate all of my nuisances and quirks. They are extremely friendly and helpful. I have been traveling for work for the past three months and will be continuing to travel here for the foreseeable future. Due to the great proximity for restaurants, grocery stores and of course the workplace, I could see myself continuing to choose this hotel. PLUS, there really is something about going to a place where everyone knows your name and one of the things that impressed me about the ladies mentioned above is they took the time to know my name. So every time I pass them around the hotel or meet them at the desk, they start off the sentence with "Hello Mr. Crosby...." with a smile of course and sometimes knows exactly what I want before I even asked.
First Class Service
This hotel is very clean and everything you need is in the vicinity. Walgreens one block. Whole Foods and Mariano is directly across street. If you need food or special items. You can walk. Interstate next to hotel. Easy access to highway I love staying here when I travel. The staff was very welcoming and friendly
On a family/friend trip to Chi-town for a music festival, the Crowne Plaza was perfect! At check-in, Danielle G. was great, she dealt with a huge crowd of festival people clamouring to get a room super calmly and efficiently while still being so friendly! The rooms are spacious, nice balconies, big TVs, and super comfy beds. Highly recommend this hotel. It's also only a short walk from Michigan avenue, Millennial park, and the lake.
We stayed June 1st and we had a lovely time. The staff was so friendly and assisted us with everything we needed. The lady who checked us in was very welcoming and the lady that checked us out was very sweet and assisted us when we missed breakast. Our server at breakfast was amazing, he was so attentive and made sure we were well taken care of from the moment we sat down until we left by even offering us coffee to go. The beds were extremely comfortable and room was nice and clean.