Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop
Anchored in Chicago’s most vibrant neighborhood, Crowne Plaza Chicago West Loop is on the corner of business and unique experience, at Madison and Halsted. Effortlessly blend function with the delightfully unexpected in this foodie-friendly neighborhood that offers debuting restaurant by world renowned chefs, luxury boutique shopping, gritty street art, and an unassuming elegance countered with true Chicago neighborhood street cred. Crowne Plaza service culture is holistic in nature, creating genuine, thoughtful exchanges, energized by modern technology and inspiration.
- With 8,000 square feet of functional event space
- Complimentary business center services, complimentary WiFi throughout
- Complimentary fitness center
- Hospitality coffee and water station in the lobby
- Dine, a three meal American-Inspired restaurant and MetroKlub, Kosher fine dining onsite
- Near Fulton Market, Chicago Loop, Greek Town, Little Italy, University Village, and River North
- One mile from the United Center, home to the Chicago Bulls and the Chicago Blackhawks, the Willis Tower
Guest Reviews 4.5 Out of 5 Based on 1,247+ Reviews
A HOTEL WITH A HEART
This is a Hotel with a heart. You would not think so initially when you check in, kind of modern and sterile. But what a surprise. The staff is absolutely beyond superb, they are amazing. It is obvious people here care and give their all for the Hotel, and love their Jobs, a compliment to management. The rooms, nice clean, comfortable beds, we had a lovely balcony on the 15th floor, a treat. Coffee maker, tea available and a great menu on room service.
GREAT HOTEL IN A GREAT LOCATION!!!
Very clean and stylish on first arrival, with plenty of comfortable chairs and a warming fire in the lobby, which was great as it was snowing during my visit. Staff were very polite and helpful. The hotel itself is located close to many public transport links and a bus stops directly outside the hotel. Being on the edge of Greektown makes it a great base to explore some great restaurants.
The room was excellent, with plenty of amenities. A coffee machine and ice bucket was available as well as an iron, hairdryer and writing desk. The bed was very comfortable and the room was amazingly spacious making it somewhere you can enjoy and relax in rather than just sleep at.
Plenty of towels and toiletries were provided, even for my short 2 night stay, with the offer of extra toiletries that you may have forgotten to pack on your travels such as toothbrushes, shaving cream or razors.
There was also a balcony which gave a nice view of the city at night.
To say it was next to a busy road, the rooms were very quiet also and perfect for a good nights sleep.
OUTSTANDING CUSTOMER SERVICE!
I Had been traveling in a large group for work over the holidays. The staff at Crowne Plaza West Loop were so kind and gracious especially Vernell at the front desk concierge. He went above and beyond to care for our team and always did it with a smile. Grateful for his genuine spirit! I highly recommend this location and hope you are able to experience the kindness my team and I received.
I love the service and the professionalism of all of the staff and Vernell and Jennifer made my 2 day stay flawless . The cleanliness and warmth of the hotel was impeccable.. I will always stay there when I come to Chicago